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LESS GUESSWORK. MORE GOOD WORK.

See the bug.
Skip the
back-and-forth.

“It’s not working” is just the beginning.
Give your users a way to show you what’s wrong—with screenshots, context, and a conversation.

Get started with Visibug See how it works

One widget. Bug reports, feedback, and support.

A LITTLE CONTEXT CHANGES EVERYTHING
your-product.com / checkout
form & fieldMade for the everyday.
THE EVERYDAY COLLECTION
A LITTLE SOMETHING GOOD

The everyday
ceramic cup

For slow mornings
and second coffees.

$24.00
Add to bag +
↗Aha. Found it.New report

“The add-to-bag button isn’t responding.”

▧ Screenshot⌘ Console logs◉ Browser info
All the details. Already attached.
BUILT FOR THE PEOPLE BUILDING BETTER PRODUCTS
↗ Product teams⌘ Developers✳ Web agencies◎ Support teams

FROM “SOMETHING’S BROKEN” TO “GOT IT.”

Better reports.
Fewer follow-up questions.

You shouldn’t need five emails and a screen share to understand one bug. Start with the whole picture.

01 / SHOW IT

A picture beats a paragraph.

Capture a screenshot and mark the exact spot. Users can point to the problem instead of finding the words for it.

02 / UNDERSTAND IT

The clues come with it.

Technical details travel with the report. See browser information, console logs, and network activity alongside user feedback.

03 / TALK IT THROUGH

Keep the human in the loop.

Bring feedback and support conversations into one place. Ask a question, share an update, and keep things moving.

THE WHOLE STORY, IN ONE PLACE

From a user’s screen.
To your next fix.

Explore an example report.
Click through the details your team can work with.

Reports / VB-1042 INTERACTIVE EXAMPLE
● Bug report

Checkout button isn’t responding

Open

“I added a cup to my bag, but nothing happened when I clicked the button.”

form & field

Good things.
Made for every day.

Thoughtful objects for your everyday rituals.

Add to bag   +
1

1 “This button doesn’t seem to do anything.” Screenshot annotation

Illustrative product walkthrough. Sample data only; nothing is submitted.

SMALL SETUP. BIG DIFFERENCE.

One widget.
A much clearer
conversation.

Let’s get you set up
  1. 01

    Add Visibug to your site.

    Create your workspace and copy your project’s widget snippet. Add it to your website using the installation guide.

  2. 02

    Let your users show you.

    They open the widget, capture the issue, and add a note—all without leaving your product.

  3. 03

    Get the context. Move things forward.

    Your team reviews the report, follows up in the conversation, and tracks it through to resolution.

GOOD FOR USERS. GREAT FOR DEVELOPERS.

Fits your website.
And your workflow.

A framework-agnostic widget for your frontend. An API for connecting reports to the tools and processes behind it.

Explore the API docs
YOUR WEBSITE + VISIBUG
// A little context goes a long way.
capture({
  screenshot: "the exact issue",
  context:    "the useful details",
  feedback:   "the user's own words"
});

// Less reproducing. More resolving.
Conceptual example · Get your installation snippet in the app.

A FEW GOOD QUESTIONS

Glad you
asked.

Need a hand with something else?
Talk to us

What is Visibug?

Visibug is a visual bug reporting and support tool. It gives website visitors a widget for screenshots, annotations, feedback, and conversations, and gives your team a dashboard to manage it all.

Do my users need to be technical?

No. Users can point to an issue and explain it in their own words. The widget gathers technical context to help your team investigate.

Will it work with my website?

The widget uses JavaScript and is framework-agnostic. You’ll need access to add a script to your website, whether directly in its code or through your website platform’s custom-code settings.

Can I customize the widget?

Yes. The app includes widget settings for branding, appearance, and reporting behavior. Available options depend on your workspace’s enabled features.

Where can I see plans and pricing?

Visit the app to review the current signup options and your workspace’s billing settings, or contact us about a plan for your team.

Already using Visibug?

Your existing workspace is at app.visibug.com. Sign in with your existing account to access reports, conversations, and settings.

THE NEXT BUG DOESN’T NEED AN EMAIL CHAIN.

Make “I found a bug”
the start of something better.

Get started with Visibug

See it clearly. Solve it together.